Neuropsychological | Psychological | Educational | ADHD | Career and Vocational Assessment
We offer a variety of testing services. Our testing providers accept BCBS, United Healthcare, Medcost/CBHA, and Medicare. We will file other insurance plans as an out-of-network provider. Self-pay testing is also provided, and a sliding scale is available based on financial need.
Dr. Denise Hanson, licensed psychologist, founded the testing program. She oversees a well-trained staff that has extensive training in administering and scoring various tests.
She supervises all the testing. She completes the written report, which includes diagnoses and recommendations. Dr. Hanson also provides a feedback session following each evaluation. We utilize the most updated and statistically reliable tests to ensure that you and your child receive an accurate formulation which will assist in developing an overall treatment plan.
The cost of testing is based on a variety of factors. We make every effort to determine the closest estimate of cost. However, please understand that no estimate is final until testing is complete and the insurance company determines final payment. Please note that payment in full is due at the time of the feedback session.
1. Is psychological or neuropsychological testing covered by my insurance?
After we have your insurance information our office will do a “quote of benefits” to determine whether the procedure codes we use are eligible for payment.
Note: This is not a guarantee of payment. This just means the code is eligible to be billed.
2. How much will I have to pay out-of-pocket?
Testing is billed to insurance on an hourly basis. Based on the variable nature of testing it is not possible for us to give you an exact amount. The amount you owe will depend on the number of hours the clinician spends in the testing process and writing the comprehensive report. We will make every effort to provide you with an accurate estimate of cost. If your insurance carrier covers the testing the amount you owe will depend on your policy. Most policies have an annual deductible and if you have not met your deductible you will be responsible for all costs until your deductible is met. Some policies ask that you pay a co-pay at the time of service. If this is the case, you will pay a co-pay for each day you or your child is seen for testing, as well as the day the clinician bills for scoring and report writing. Insurance companies set this policy, and they do not allow us to waive that co-pay.
3. Is the fee due all at once?
Not necessarily. If your cost is significant, we will collect a portion of the total at the FIRST date of testing; the rest is due before or at the feedback appointment. If you have additional concerns about payment, we will consider options on a case-by-case basis.
4. What if my insurance denies the claim?
Our office is able to provide advance notice if the testing is not covered and they will not authorize services. In that case, a cash price can be negotiated. If, on the other hand, a claim is submitted and the insurance company denies it, you will be responsible for the full cost of denied services. We cannot negotiate a self-pay rate after an insurance company has been billed. We make every effort to ensure that a service will be covered before it is performed; however, we cannot guarantee that an insurance company will pay a claim after it is submitted.
5. How long does the process take from start to finish?
Each case can vary depending on the schedules of the office, provider, patient, and the patient’s family. We typically ask for 4-6 weeks from the time of the initial intake appointment until the final feedback appointment.
6. Does my child have to miss school?
Yes, there will be at least one full day of testing, or two shorter days for your child during regular office hours. We try to minimize the amount of time your child will miss school, but occasionally more than one day may be needed. Our clinicians can occasionally schedule during school breaks or holidays. Excuse letters can be provided if needed.
7. What should I tell my child about testing prior to his/her appointment?
We recommend that you tell your child that he/she is going for an evaluation to better understand how they learn. This information will help the child's teacher in the classroom to make learning easier for them. We advise that parents do not share their concerns with their child prior to testing.
8. Can parents be present during testing?
Yes, parents can be present in the testing room during testing. However, we do recommend that parents wait in the lobby. Sometimes the presence of a parent in the room can affect a child’s performance.
9. Will my or my child’s school be given a copy of the results?
Results are shared with schools only if the parent requests a copy be sent and signs a release of records to send them. We will provide two copies of the report at the feedback appointment. A parent may request additional copies at any time. (A Record Release Form can be found in the "downloads" tab above.)